Returns & Exchanges
At Outdoor America, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy for all unworn apparel and accessories. If your item doesn't fit your adventure, we've made the exchange and return process simple and efficient.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email for easy printing at home.
Pack Your Gear
Place the items in their original packaging with tags attached and securely tape the prepaid label to the outside of the box.
Drop Off and Track
Drop your package at any authorized carrier location; you will receive a notification once your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing